How Anshin Works

From sign-up to your first appointment, here's exactly what happens when you join Anshin.

01

Sign up & tell us about yourself

5 minutes

✓Choose your plan (Navigator or Navigator Pro)
✓Share your location, language preferences, and insurance status
✓Tell us about any current health needs or concerns
✓Secure checkout — your data is encrypted from day one

02

Meet your coordinator

Within 24 hours

✓A dedicated bilingual coordinator is assigned to you
✓Introductory call or message (your choice) to understand your needs
✓They learn your medical history, preferences, and priorities
✓Available via email, LINE, or phone — whatever works for you

03

We build your care network

1-3 days

✓Your coordinator identifies English-friendly clinics and hospitals near you
✓Specialists matched based on your specific health needs
✓Insurance compatibility verified for each provider
✓You receive a personalized provider list with reviews and details

04

Book your first appointment

Same week

✓Your coordinator calls the clinic and books in your preferred time
✓Pre-visit briefing: what to bring, what to expect, clinic protocols
✓Appointment confirmation sent to you with directions and details
✓Optional: coordinator accompaniment for your first visit

05

Ongoing support

As long as you need

✓Follow-up coordination after every appointment
✓Prescription management and pharmacy guidance
✓Insurance claims assistance and billing questions
✓Specialist referrals, second opinions, and care transitions

We handle the hard parts

Your coordinator handles

✓Phone calls to clinics (in Japanese)
✓Appointment scheduling & rescheduling
✓Insurance questions & claims
✓Prescription pickups & refills
✓Medical document translation
✓Emergency coordination (Pro plan)

You just need to

✓Tell us what you need
✓Show up to your appointment
✓Follow your treatment plan
✓Reach out anytime you have questions

Start Your Membership